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Code d'Examen: C4030-670
Nom d'Examen: IBM (IBM Systems Networking Technical Support V1)
Questions et réponses: 139 Q&As
Code d'Examen: C2020-012
Nom d'Examen: IBM (IBM SPSS Data Analysis for Business Partners v2)
Questions et réponses: 25 Q&As
Code d'Examen: C2020-002
Nom d'Examen: IBM (IBM Algo Financial Modeler Developer Fundamentals)
Questions et réponses: 60 Q&As
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NO.1 To best ensure high customer satisfaction and repeat business, the xService Sales Specialist should
stay involved with the customer through which of the following phases of a server deployment?
A. Production Cut-over
B. Hardware Installation
C. Customer Acceptance
D. System Test
Answer: A
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NO.2 A customer named Your Company is very pleased with the systems management capability provided
by their current servers. This includes the ability for remote control and inventory gathering. The customer
would like to have the same capability on their non-IBM desktops and IBM ThinkPads, but they do not
want to purchase and learn yet another application.The customer is considering the IBM eServer xSeries
server but as not famillar with the IBM Director. Which of the following features of the IBM Director would
best address the customer's requirements?
A. Remote session, software inventory, file transfer, event log
B. Hardware inventory, software remote control and management of non-IBM
intel-based systems
C. FRU number reporting, management of non-IBM Intel-based system, calendar-based task scheduling
D. Software Rejuvenation, Capacity Manager, Rack Manager,System Avallability, ActivePCI Manager
Answer: B
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NO.3 A customer named Your Company currently buys HP ProLiant server and EMC storage, and has
encountered various problems wherein they could not get certain servers working with their storage.
Which of the following arguments can the Xseries Sales Specialist present to best position IBM?
A. IBM sells other vendor's products and will test compatibility with customers' products.
B. IBM's server division regularly tests their products with other vendors' storage products.
C. IBM's storage division regularly tests their products with other vendors' server products.
D. IBM has server and storage divisions that focus on compatibility o their products.
Answer: D
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NO.4 Which of the following is the best starting point to recommend to a customer who is interested in
attending education regarding the design, architectures, features, and functions of IBM eSserver xSeries
server?
A. IBM Director Workshop
B. Servicing IBM eServer xSeries Servers
C. IBM eServer xSeries technical Principles
D. Microsoft windows 2000 installation and Performance
Answer: C
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NO.5 A customer named Your Company is reluctant to pursue a 16-way IBM eServer x445 solution because
the server does not look like a "mainframe" The Xseries Sales
Specialist believes the customer may be entertaing another vendor. Who among the following could that
competitor be?
A. HPQ
B. Sun
C. Dell
D. Unisys
Answer: D
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NO.6 A retail customer informs the xSeries Sales Specialist that they are interested in learning more about
how IBM can help them reduce IT costs. They ask for details on products that can reduce the time
involved in server administration. They also indicate that they plan to add ten new stores requiring servers
over the next twelve months. Which of the following statements represents the customer's compelling
reason to act?
A. They are on the verge of bankruptcy.
B. They are positioning themselves to be acquired.
C. They have just experienced a significant cut in IT staff.
D. They have experienced a server failure requiring on-site repair in recent weeks.
Answer: C
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NO.7 Exhibit
A customer named Your Company decides to implement an IBM Server Consolidation solution consisting
of IBM eServer x445s and VMware software. The customer would like to have the hardware begin arriving
next week. Which of the following should be Xseries Sales Specialist's next step?
A. Update the IBM opportunity management record to 'Win'
B. Meet with the customer to discuss installation activities
C. Coordinate the IBM Technical team to double check the configuration
D. Verify delivery commitment can be met and if needed, reset customer expectations
Answer: D
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NO.8 A customer named Your Company has invited competitive vendors to discuss a new server farm for an
expanding area of their business. The customer is considering a variety of server types. Including multiple
processor and blade servers. In addition, the new server farm will consist of NAS servers, fiber-based
storage and fiber-based tape devices. Which TWO of the following are reasons for choosing an IBM
solution over the competitors' solutions?
A. Light based diagnostics on servers is exclusive to IBM.
B. IBM is the only vendor that provides Systems Management.
C. Different Service Level Agreements are an exclusive offering from IBM.
D. The IBM Totalstorage portfolio includes NAS, SAN storage and SAN networking products.
E. The IBM server portfolio consists of multiple processor options in tower and rack form factors.
Answer: D,E
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