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2013年12月5日星期四

Dernières Genesys GE0-703 examen pratique questions et réponses

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Code d'Examen: GE0-703
Nom d'Examen: Genesys (GCP7 - Consultant, Voice Enterprise Edition)
Questions et réponses: 108 Q&As

GE0-703 Démo gratuit à télécharger: http://www.pass4test.fr/GE0-703.html

NO.1 A logical group of ports is referred to as a __________.
A. Telephony Manager
B. Route
C. Page Collector
D. MRCP Client
Answer: B

Genesys   GE0-703 examen   GE0-703

NO.2 The Internet Protocol Communication Server (IPCS) processes __________ calls.
A. SIP
B. HTML
C. TDM
D. EMPS
Answer: A

Genesys   GE0-703   GE0-703   certification GE0-703

NO.3 After WatchDog is started, GVP.ini file contains __________.
A. no configuration information for VCS/IPCS processes
B. application specific configuration information such as DNIS
C. the configuration information for VCS/IPCS processes, such as default log levels
D. only Dialogic configuration information
Answer: C

Genesys   GE0-703   certification GE0-703   GE0-703 examen

NO.4 When would you use the Import Server Instance CSV feature in EMPS?
A. Never. This feature is not available through the EMPS
B. Any time you want to make a change to any of the parameters in EMPS
C. You want to start the Watchdog service
D. When numerous changes are needed with servers or configuration of various components for a
server and in conjunction with Genesys Technical Support
Answer: D

certification Genesys   GE0-703 examen   certification GE0-703   GE0-703 examen

NO.5 Which GVP software component is used to configure the various components of GVP including
application provisioning?
A. Element Management Provisioning System
B. IP Call Manager
C. Voice Application Reporter
D. Genesys Studio
Answer: A

Genesys examen   GE0-703 examen   GE0-703   GE0-703

NO.6 In an In-Front of the Switch configuration using Genesys Framework, __________.
A. the VCS receives all call routing information from the strategy
B. the DNIS must be delivered to the VCS with the call
C. a connection with the IVR Server is required
D. ANI is required to initiate or begin the call.
Answer: B

Genesys examen   GE0-703   GE0-703 examen   GE0-703

NO.7 A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice
Application CANNOT include __________.
A. the fully qualified name of the web server that hosts the application
B. the numeric IP address of the web server that hosts the application
C. the name of the first page of the voice application
D. the path to the <Application Name>.XML file
Answer: D

Genesys   GE0-703   GE0-703   GE0-703   GE0-703 examen

NO.8 When the parameter localconfig is set equal to 1 (localconfig = 1) in GVP.ini, the WatchDog service
will __________.
A. not read the local GVP.ini file, using the latest configuration contained in the LDAP database for the
VCS/IPCS parameter settings
B. read the local GVP.ini file for the VCS/IPCS parameters, not using use the latest configuration
contained in the LDAP database.
C. read the local watchdog.ini file for the VCS/IPCS parameters, not using use the latest configuration
contained in the LDAP database.
D. read the local EMPS.ini file for the VCS/IPCS parameters, not using use the latest configuration
contained in the LDAP database.
Answer: B

Genesys examen   GE0-703 examen   GE0-703 examen

NO.9 The ability to record the caller's speech for application analysis is configured in an IVR Profile within
the EMPS and is referred to as __________.
A. OA&M
B. EMS Runtime
C. Enable ASR Transcoding
D. Enable ASR Logging
Answer: D

Genesys   GE0-703 examen   GE0-703 examen   GE0-703 examen   GE0-703 examen

NO.10 Under what circumstances is a username and password required to access the EMPS?
A. Never. By default, a username and password is not required since EMPS is only used for monitoring
purposes.
B. Always. When opening EMPS Login screen, the system will require users enter their username and
password.
C. Only when the EMPS is being accessed from a remote workstation. You are automatically
authenticated and can log in from a local machine.
D. Only when using SunOne Directory Server because OpenLDAP has no built-in security for the EMPS
login screen.
Answer: B

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NO.11 Which of the following features can be changed using the Element Management System (EMS) GUI
when monitoring a VCS?
A. the log level for each process
B. the default directory for logging
C. the Behind or In-Front configuration for that particular VCS
D. the speech recognition vendor for that particular VCS
Answer: A

certification Genesys   GE0-703   GE0-703 examen   certification GE0-703

NO.12 Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route
Number is used when __________.
A. IVR Server is unable to contact the Solution Control Interface (SCI)
B. IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to
find an agent number to which it can route the call
C. IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.
D. IVR Server component cannot communicate with the Web Server
Answer: B

Genesys   certification GE0-703   GE0-703   GE0-703 examen

NO.13 For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework,
DNIS is obtained through what mechanism?
A. VCS request to the T-Server via IVR Server
B. VCS requests to the Dialogic telephony board
C. a route point corresponding to the appropriate strategy
D. VCS request directly to the ACD/PBX
Answer: A

Genesys   GE0-703 examen   GE0-703 examen

NO.14 The Voice Communication Server (VCS) processes __________ calls.
A. VoIP
B. IPCS
C. Web-based GUI
D. TDM
Answer: D

Genesys   certification GE0-703   certification GE0-703   GE0-703

NO.15 How are VoiceXML pages produced during a GVP call session?
A. Web application server generates VoiceXML when processing asp or jsp pages
B. VCS or IPCS produce VoiceXML when the call is initiated
C. EMPS produces VoiceXML when the request comes in
D. IPCS creates the VoiceXML when it relays SIP messages
Answer: A

certification Genesys   GE0-703   GE0-703 examen   GE0-703

NO.16 The <Application_Name>.xml files provides all of the __________.
A. VCS configuration information
B. voice application information
C. IPCS configuration information
D. web server configuration information
Answer: B

Genesys   certification GE0-703   certification GE0-703   GE0-703

NO.17 Where is the default location of the DNIS Application Mapping Files?
A. <install dir>\CN\data
B. <install dir>\CN\web\dispenser\spd_data
C. <install dir>\CN\config
D. http://EMPS:9810/spm
Answer: B

certification Genesys   GE0-703   GE0-703

NO.18 The process on the VCS/IPCS that starts the other component processes is the __________.
A. Page Collector
B. IVR Server Client
C. Call Flow Assistant
D. WatchDog
Answer: D

Genesys examen   GE0-703   GE0-703   GE0-703

NO.19 Which version of the VoiceXML Specification does GVP version 7.5 support?
A. VoiceXML 1.0
B. VoiceXML 1.1
C. VoiceXML 2.0
D. VoiceXML 3.0
Answer: C

Genesys   GE0-703   GE0-703 examen   GE0-703 examen

NO.20 To bring up the 9810 listener window in EMPS you need to expand Server, CORE, click on
<ServerName> and then follow which links?
A. Right-click on the Server and view
B. Click link for Network Management GUI to open the 9810 listener
C. Click the link for Server Explorer to open the 9810 listener
D. There are no available links for the 9810 listener window in the EMPS.
Answer: B

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NO.21 Which of the following are Windows prerequisites for VCS?
A. there are no Windows prerequisites
B. Active Directory
C. IIS and SNMP
D. SQL Server
Answer: C

Genesys   GE0-703   certification GE0-703   certification GE0-703   certification GE0-703   GE0-703

NO.22 In the <Application_Name>.xml file, the IVRTimeout value determines __________.
A. how long URS waits for the response from web server before timing out and trying default routing
target.
B. how long VCS/IPCS waits for the response from web server before timing out and attempting to reach
the Backup IVR URL.
C. how long GQA waits for the connection with the IVR Server before using the Backup IVR URL.
D. how long VCS/IPCS waits for the response from web server before timing out and attempting to reach
the Primary IVR URL.
Answer: B

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NO.23 The Internet Protocol Communication Server (IPCS) processes __________ calls.
A. SIP
B. HTML
C. TDM
D. EMPS
Answer: A

Genesys examen   GE0-703   GE0-703   GE0-703

NO.24 Which VCS/IPCS component controls the TDM telephony or IP Telephony interfaces?
A. PopGateway
B. Page Collector
C. MRCP Client
D. Net Management
Answer: A

Genesys   GE0-703   certification GE0-703   GE0-703 examen

NO.25 The <DNIS>.XML and <Application_Name>.xml files are generated when __________.
A. a call arrives at the VCS
B. an application is created and configured in EMPS
C. the WatchDog on the EMPS is restarted
D. requested by the IVR Server
Answer: B

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NO.26 In a Behind the Switch configuration, the VCS carries out instructions from __________.
A. IVR Server only, in the form of IVR ServerXML
B. T-Server only, in the form of TLib Events
C. Web Server, in the form of VoiceXML
D. IVR Server client, in the form of XML
Answer: C

Genesys   GE0-703   GE0-703   GE0-703

NO.27 The DNIS.xml provides __________.
A. the Primary Application URL
B. all application configuration information but no process information
C. the address of the IVR Server
D. the URL path to the <Application_Name>.XML
Answer: D

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NO.28 When you make a change to a parameter, such as PopGateway, Route1, Route Type - from InBound
to OutBound, what needs to happen for this change to go into effect?
A. restart WatchDog
B. no need to restart anything. New parameter value goes into effect immediately
C. restart the EMPS
D. restart MRCP Server
Answer: A

Genesys   GE0-703   GE0-703   GE0-703 examen

NO.29 Which GVP application is used to build and test voice applications?
A. Element Management Provisioning System
B. IP Call Manager
C. Voice Application Reporter
D. Genesys Studio
Answer: D

Genesys   GE0-703   GE0-703   GE0-703 examen

NO.30 The GVP VoiceXML application logic resides on __________.
A. a web server
B. the VCS
C. the VPM
D. the IPCM
Answer: A

Genesys examen   GE0-703   GE0-703   GE0-703

Le suucès n'est pas loin de vous une fois que vous choisissez le produit de Q&A Genesys GE0-703 de Pass4Test.

2013年10月25日星期五

Dernières Genesys GE0-703 de la pratique de l'examen questions et réponses téléchargement gratuit

La solution offerte par Pass4Test comprenant un test simulation bien proche de test réel Genesys GE0-703 peut vous assurer à réussir 100% le test Genesys GE0-703. D'ailleur, le service de la mise à jour gratuite est aussi pour vous. Maintenant, vous pouvez télécharger le démo gratuit pour prendre un essai.

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Pass4Test a capacité d'économiser vos temps et de vous faire plus confiant à réussir le test. Vous pouvez télécharger le démo Genesys GE0-703 gratuit à connaître mieux la bonne fiabilité de Pass4Test. Nous nous font toujours confiant sur nos produits, et vous aussi dans un temps proche. La réussite de test Genesys GE0-703 n'est pas loin de vous une fois que vous choisissez le produit de Pass4Test. C'est un choix élégant pour vous faciliter à réussir le test Genesys GE0-703.

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Code d'Examen: GE0-703
Nom d'Examen: Genesys (GCP7 - Consultant, Voice Enterprise Edition)
Questions et réponses: 108 Q&As

Les experts de Pass4Test profitent de leurs expériences et connaissances à augmenter successivement la qualité des docmentations pour répondre une grande demande des candidats, juste pour que les candidats soient permis à réussir le test Genesys GE0-703 par une seule fois. Vous allez avoir les infos plus proches de test réel à travers d'acheter le produti de Pass4Test. Notre confiance sont venue de la grande couverture et la haute précision de nos Q&As. 100% précision des réponses vous donnent une confiance 100%. Vous n'auriez pas aucun soucis avant de participer le test.

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NO.1 In a Behind the Switch configuration, the VCS carries out instructions from __________.
A. IVR Server only, in the form of IVR ServerXML
B. T-Server only, in the form of TLib Events
C. Web Server, in the form of VoiceXML
D. IVR Server client, in the form of XML
Answer: C

Genesys   certification GE0-703   GE0-703 examen   GE0-703   GE0-703 examen   GE0-703

NO.2 The GVP VoiceXML application logic resides on __________.
A. a web server
B. the VCS
C. the VPM
D. the IPCM
Answer: A

Genesys examen   GE0-703   GE0-703 examen   GE0-703

NO.3 To bring up the 9810 listener window in EMPS you need to expand Server, CORE, click on
<ServerName> and then follow which links?
A. Right-click on the Server and view
B. Click link for Network Management GUI to open the 9810 listener
C. Click the link for Server Explorer to open the 9810 listener
D. There are no available links for the 9810 listener window in the EMPS.
Answer: B

certification Genesys   GE0-703   GE0-703

NO.4 When the parameter localconfig is set equal to 1 (localconfig = 1) in GVP.ini, the WatchDog service
will __________.
A. not read the local GVP.ini file, using the latest configuration contained in the LDAP database for the
VCS/IPCS parameter settings
B. read the local GVP.ini file for the VCS/IPCS parameters, not using use the latest configuration
contained in the LDAP database.
C. read the local watchdog.ini file for the VCS/IPCS parameters, not using use the latest configuration
contained in the LDAP database.
D. read the local EMPS.ini file for the VCS/IPCS parameters, not using use the latest configuration
contained in the LDAP database.
Answer: B

certification Genesys   GE0-703 examen   GE0-703   GE0-703   GE0-703 examen

NO.5 The DNIS.xml provides __________.
A. the Primary Application URL
B. all application configuration information but no process information
C. the address of the IVR Server
D. the URL path to the <Application_Name>.XML
Answer: D

certification Genesys   GE0-703   GE0-703   certification GE0-703

NO.6 For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework,
DNIS is obtained through what mechanism?
A. VCS request to the T-Server via IVR Server
B. VCS requests to the Dialogic telephony board
C. a route point corresponding to the appropriate strategy
D. VCS request directly to the ACD/PBX
Answer: A

certification Genesys   GE0-703   GE0-703   GE0-703

NO.7 Where is the default location of the DNIS Application Mapping Files?
A. <install dir>\CN\data
B. <install dir>\CN\web\dispenser\spd_data
C. <install dir>\CN\config
D. http://EMPS:9810/spm
Answer: B

Genesys examen   GE0-703   certification GE0-703   GE0-703 examen

NO.8 When would you use the Import Server Instance CSV feature in EMPS?
A. Never. This feature is not available through the EMPS
B. Any time you want to make a change to any of the parameters in EMPS
C. You want to start the Watchdog service
D. When numerous changes are needed with servers or configuration of various components for a
server and in conjunction with Genesys Technical Support
Answer: D

Genesys   certification GE0-703   GE0-703   GE0-703 examen   GE0-703

NO.9 A logical group of ports is referred to as a __________.
A. Telephony Manager
B. Route
C. Page Collector
D. MRCP Client
Answer: B

certification Genesys   certification GE0-703   GE0-703   GE0-703

NO.10 The ability to record the caller's speech for application analysis is configured in an IVR Profile within
the EMPS and is referred to as __________.
A. OA&M
B. EMS Runtime
C. Enable ASR Transcoding
D. Enable ASR Logging
Answer: D

Genesys   certification GE0-703   GE0-703   certification GE0-703   GE0-703

NO.11 Under what circumstances is a username and password required to access the EMPS?
A. Never. By default, a username and password is not required since EMPS is only used for monitoring
purposes.
B. Always. When opening EMPS Login screen, the system will require users enter their username and
password.
C. Only when the EMPS is being accessed from a remote workstation. You are automatically
authenticated and can log in from a local machine.
D. Only when using SunOne Directory Server because OpenLDAP has no built-in security for the EMPS
login screen.
Answer: B

Genesys   GE0-703   GE0-703 examen   GE0-703 examen

NO.12 Which version of the VoiceXML Specification does GVP version 7.5 support?
A. VoiceXML 1.0
B. VoiceXML 1.1
C. VoiceXML 2.0
D. VoiceXML 3.0
Answer: C

Genesys   GE0-703   GE0-703   certification GE0-703

NO.13 Which of the following are Windows prerequisites for VCS?
A. there are no Windows prerequisites
B. Active Directory
C. IIS and SNMP
D. SQL Server
Answer: C

Genesys   GE0-703 examen   GE0-703   GE0-703

NO.14 In the <Application_Name>.xml file, the IVRTimeout value determines __________.
A. how long URS waits for the response from web server before timing out and trying default routing
target.
B. how long VCS/IPCS waits for the response from web server before timing out and attempting to reach
the Backup IVR URL.
C. how long GQA waits for the connection with the IVR Server before using the Backup IVR URL.
D. how long VCS/IPCS waits for the response from web server before timing out and attempting to reach
the Primary IVR URL.
Answer: B

certification Genesys   GE0-703   GE0-703   GE0-703 examen

NO.15 The process on the VCS/IPCS that starts the other component processes is the __________.
A. Page Collector
B. IVR Server Client
C. Call Flow Assistant
D. WatchDog
Answer: D

Genesys   GE0-703   certification GE0-703

NO.16 The Voice Communication Server (VCS) processes __________ calls.
A. VoIP
B. IPCS
C. Web-based GUI
D. TDM
Answer: D

Genesys   GE0-703   GE0-703   GE0-703

NO.17 Which of the following features can be changed using the Element Management System (EMS) GUI
when monitoring a VCS?
A. the log level for each process
B. the default directory for logging
C. the Behind or In-Front configuration for that particular VCS
D. the speech recognition vendor for that particular VCS
Answer: A

Genesys   GE0-703 examen   GE0-703   GE0-703   GE0-703 examen

NO.18 The <Application_Name>.xml files provides all of the __________.
A. VCS configuration information
B. voice application information
C. IPCS configuration information
D. web server configuration information
Answer: B

certification Genesys   GE0-703   GE0-703   GE0-703 examen

NO.19 How are VoiceXML pages produced during a GVP call session?
A. Web application server generates VoiceXML when processing asp or jsp pages
B. VCS or IPCS produce VoiceXML when the call is initiated
C. EMPS produces VoiceXML when the request comes in
D. IPCS creates the VoiceXML when it relays SIP messages
Answer: A

Genesys   GE0-703   GE0-703   GE0-703 examen   GE0-703 examen

NO.20 The Internet Protocol Communication Server (IPCS) processes __________ calls.
A. SIP
B. HTML
C. TDM
D. EMPS
Answer: A

certification Genesys   GE0-703   GE0-703

NO.21 When you make a change to a parameter, such as PopGateway, Route1, Route Type - from InBound
to OutBound, what needs to happen for this change to go into effect?
A. restart WatchDog
B. no need to restart anything. New parameter value goes into effect immediately
C. restart the EMPS
D. restart MRCP Server
Answer: A

Genesys   GE0-703   certification GE0-703   GE0-703 examen   GE0-703

NO.22 A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice
Application CANNOT include __________.
A. the fully qualified name of the web server that hosts the application
B. the numeric IP address of the web server that hosts the application
C. the name of the first page of the voice application
D. the path to the <Application Name>.XML file
Answer: D

Genesys examen   GE0-703   GE0-703   GE0-703   GE0-703

NO.23 Which GVP application is used to build and test voice applications?
A. Element Management Provisioning System
B. IP Call Manager
C. Voice Application Reporter
D. Genesys Studio
Answer: D

certification Genesys   certification GE0-703   certification GE0-703   GE0-703

NO.24 Which GVP software component is used to configure the various components of GVP including
application provisioning?
A. Element Management Provisioning System
B. IP Call Manager
C. Voice Application Reporter
D. Genesys Studio
Answer: A

Genesys   GE0-703 examen   GE0-703   GE0-703   certification GE0-703

NO.25 After WatchDog is started, GVP.ini file contains __________.
A. no configuration information for VCS/IPCS processes
B. application specific configuration information such as DNIS
C. the configuration information for VCS/IPCS processes, such as default log levels
D. only Dialogic configuration information
Answer: C

Genesys   certification GE0-703   GE0-703 examen

NO.26 The Internet Protocol Communication Server (IPCS) processes __________ calls.
A. SIP
B. HTML
C. TDM
D. EMPS
Answer: A

Genesys   GE0-703   GE0-703   GE0-703   GE0-703 examen

NO.27 Which VCS/IPCS component controls the TDM telephony or IP Telephony interfaces?
A. PopGateway
B. Page Collector
C. MRCP Client
D. Net Management
Answer: A

Genesys   certification GE0-703   certification GE0-703   GE0-703

NO.28 In an In-Front of the Switch configuration using Genesys Framework, __________.
A. the VCS receives all call routing information from the strategy
B. the DNIS must be delivered to the VCS with the call
C. a connection with the IVR Server is required
D. ANI is required to initiate or begin the call.
Answer: B

Genesys   GE0-703   GE0-703   GE0-703

NO.29 Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route
Number is used when __________.
A. IVR Server is unable to contact the Solution Control Interface (SCI)
B. IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to
find an agent number to which it can route the call
C. IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.
D. IVR Server component cannot communicate with the Web Server
Answer: B

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NO.30 The <DNIS>.XML and <Application_Name>.xml files are generated when __________.
A. a call arrives at the VCS
B. an application is created and configured in EMPS
C. the WatchDog on the EMPS is restarted
D. requested by the IVR Server
Answer: B

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Code d'Examen: GE0-703

Nom d'Examen: Genesys (GCP7 - Consultant, Voice Enterprise Edition)

Questions et réponses: 108 Q&As

GE0-703 Démo gratuit à télécharger: http://www.pass4test.fr/GE0-703.html


NO.1 Which VCS/IPCS component controls the TDM telephony or IP Telephony interfaces?
A. PopGateway
B. Page Collector
C. MRCP Client
D. Net Management
Answer: A

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NO.2 The <Application_Name>.xml files provides all of the __________.
A. VCS configuration information
B. voice application information
C. IPCS configuration information
D. web server configuration information
Answer: B

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NO.3 The Internet Protocol Communication Server (IPCS) processes __________ calls.
A. SIP
B. HTML
C. TDM
D. EMPS
Answer: A

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NO.4 In a Behind the Switch configuration, the VCS carries out instructions from __________.
A. IVR Server only, in the form of IVR ServerXML
B. T-Server only, in the form of TLib Events
C. Web Server, in the form of VoiceXML
D. IVR Server client, in the form of XML
Answer: C

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NO.5 When you make a change to a parameter, such as PopGateway, Route1, Route Type - from InBound
to OutBound, what needs to happen for this change to go into effect?
A. restart WatchDog
B. no need to restart anything. New parameter value goes into effect immediately
C. restart the EMPS
D. restart MRCP Server
Answer: A

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NO.6 Which of the following features can be changed using the Element Management System (EMS) GUI
when monitoring a VCS?
A. the log level for each process
B. the default directory for logging
C. the Behind or In-Front configuration for that particular VCS
D. the speech recognition vendor for that particular VCS
Answer: A

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NO.7 The GVP VoiceXML application logic resides on __________.
A. a web server
B. the VCS
C. the VPM
D. the IPCM
Answer: A

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NO.8 The Internet Protocol Communication Server (IPCS) processes __________ calls.
A. SIP
B. HTML
C. TDM
D. EMPS
Answer: A

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NO.9 How are VoiceXML pages produced during a GVP call session?
A. Web application server generates VoiceXML when processing asp or jsp pages
B. VCS or IPCS produce VoiceXML when the call is initiated
C. EMPS produces VoiceXML when the request comes in
D. IPCS creates the VoiceXML when it relays SIP messages
Answer: A

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NO.10 Which GVP software component is used to configure the various components of GVP including
application provisioning?
A. Element Management Provisioning System
B. IP Call Manager
C. Voice Application Reporter
D. Genesys Studio
Answer: A

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NO.11 For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework,
DNIS is obtained through what mechanism?
A. VCS request to the T-Server via IVR Server
B. VCS requests to the Dialogic telephony board
C. a route point corresponding to the appropriate strategy
D. VCS request directly to the ACD/PBX
Answer: A

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NO.12 Which GVP application is used to build and test voice applications?
A. Element Management Provisioning System
B. IP Call Manager
C. Voice Application Reporter
D. Genesys Studio
Answer: D

Genesys examen   certification GE0-703   GE0-703   GE0-703

NO.13 In an In-Front of the Switch configuration using Genesys Framework, __________.
A. the VCS receives all call routing information from the strategy
B. the DNIS must be delivered to the VCS with the call
C. a connection with the IVR Server is required
D. ANI is required to initiate or begin the call.
Answer: B

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NO.14 Which of the following are Windows prerequisites for VCS?
A. there are no Windows prerequisites
B. Active Directory
C. IIS and SNMP
D. SQL Server
Answer: C

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NO.15 Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route
Number is used when __________.
A. IVR Server is unable to contact the Solution Control Interface (SCI)
B. IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to
find an agent number to which it can route the call
C. IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.
D. IVR Server component cannot communicate with the Web Server
Answer: B

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NO.16 When would you use the Import Server Instance CSV feature in EMPS?
A. Never. This feature is not available through the EMPS
B. Any time you want to make a change to any of the parameters in EMPS
C. You want to start the Watchdog service
D. When numerous changes are needed with servers or configuration of various components for a
server and in conjunction with Genesys Technical Support
Answer: D

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NO.17 A logical group of ports is referred to as a __________.
A. Telephony Manager
B. Route
C. Page Collector
D. MRCP Client
Answer: B

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NO.18 To bring up the 9810 listener window in EMPS you need to expand Server, CORE, click on
<ServerName> and then follow which links?
A. Right-click on the Server and view
B. Click link for Network Management GUI to open the 9810 listener
C. Click the link for Server Explorer to open the 9810 listener
D. There are no available links for the 9810 listener window in the EMPS.
Answer: B

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NO.19 The process on the VCS/IPCS that starts the other component processes is the __________.
A. Page Collector
B. IVR Server Client
C. Call Flow Assistant
D. WatchDog
Answer: D

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NO.20 After WatchDog is started, GVP.ini file contains __________.
A. no configuration information for VCS/IPCS processes
B. application specific configuration information such as DNIS
C. the configuration information for VCS/IPCS processes, such as default log levels
D. only Dialogic configuration information
Answer: C

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NO.21 When the parameter localconfig is set equal to 1 (localconfig = 1) in GVP.ini, the WatchDog service
will __________.
A. not read the local GVP.ini file, using the latest configuration contained in the LDAP database for the
VCS/IPCS parameter settings
B. read the local GVP.ini file for the VCS/IPCS parameters, not using use the latest configuration
contained in the LDAP database.
C. read the local watchdog.ini file for the VCS/IPCS parameters, not using use the latest configuration
contained in the LDAP database.
D. read the local EMPS.ini file for the VCS/IPCS parameters, not using use the latest configuration
contained in the LDAP database.
Answer: B

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NO.22 In the <Application_Name>.xml file, the IVRTimeout value determines __________.
A. how long URS waits for the response from web server before timing out and trying default routing
target.
B. how long VCS/IPCS waits for the response from web server before timing out and attempting to reach
the Backup IVR URL.
C. how long GQA waits for the connection with the IVR Server before using the Backup IVR URL.
D. how long VCS/IPCS waits for the response from web server before timing out and attempting to reach
the Primary IVR URL.
Answer: B

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NO.23 A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice
Application CANNOT include __________.
A. the fully qualified name of the web server that hosts the application
B. the numeric IP address of the web server that hosts the application
C. the name of the first page of the voice application
D. the path to the <Application Name>.XML file
Answer: D

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NO.24 The DNIS.xml provides __________.
A. the Primary Application URL
B. all application configuration information but no process information
C. the address of the IVR Server
D. the URL path to the <Application_Name>.XML
Answer: D

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NO.25 Where is the default location of the DNIS Application Mapping Files?
A. <install dir>\CN\data
B. <install dir>\CN\web\dispenser\spd_data
C. <install dir>\CN\config
D. http://EMPS:9810/spm
Answer: B

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NO.26 Which version of the VoiceXML Specification does GVP version 7.5 support?
A. VoiceXML 1.0
B. VoiceXML 1.1
C. VoiceXML 2.0
D. VoiceXML 3.0
Answer: C

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NO.27 The ability to record the caller's speech for application analysis is configured in an IVR Profile within
the EMPS and is referred to as __________.
A. OA&M
B. EMS Runtime
C. Enable ASR Transcoding
D. Enable ASR Logging
Answer: D

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NO.28 Under what circumstances is a username and password required to access the EMPS?
A. Never. By default, a username and password is not required since EMPS is only used for monitoring
purposes.
B. Always. When opening EMPS Login screen, the system will require users enter their username and
password.
C. Only when the EMPS is being accessed from a remote workstation. You are automatically
authenticated and can log in from a local machine.
D. Only when using SunOne Directory Server because OpenLDAP has no built-in security for the EMPS
login screen.
Answer: B

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NO.29 The <DNIS>.XML and <Application_Name>.xml files are generated when __________.
A. a call arrives at the VCS
B. an application is created and configured in EMPS
C. the WatchDog on the EMPS is restarted
D. requested by the IVR Server
Answer: B

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NO.30 The Voice Communication Server (VCS) processes __________ calls.
A. VoIP
B. IPCS
C. Web-based GUI
D. TDM
Answer: D

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